If you would like to qualify as a Survey Interviewer by completing the SAMRA Survey Interviewer Qualification Assessment (SSIQA), you are in the right place!
The SSIQA is the final, integrated assessment for the Survey Interviewer qualification, to determine if a survey interviewer is competent and workplace-ready, and can qualify. The SSIQA is in English, is completed both online and offline, and is computer-based.
What You Should Know:
|What is the SSIQA?||The Occupational Certificate: Survey Interviewer (SAQA ID 97232) is registered on the National Qualifications Framework (NQF) by the South African Qualifications Authority (SAQA). To view the qualification:
The qualification is certified by the Quality Council for Trades and Occupations (QCTO). SAMRA is the Assessment Quality Partner of the QCTO and conducts an External Integrated Summative Assessment (i.e. the SSIQA) to determine if you are competent at survey interviewing and whether you can be awarded the qualification. This final integrated assessment for the qualification and for QCTO certification is called the SAMRA Survey Interviewer Qualification Assessment (SSIQA).
|When can I do the SSIQA?||You can enrol for the SSIQA at any time. SAMRA has to give the QCTO three months notice before the SSIQA takes place, so once you have enrolled for the SSIQA, it is scheduled as soon as the QCTO is ready.|
|Am I eligible to apply to take the assessment?||Entry requirements for the SSIQA are as follows:
|How do I apply for the SSIQA?||The Procedure for Applying to do the SSIQA is as follows:
|How much does it cost to enrol for the SSIQA?||The fee to enrol for the SSIQA is determined every year in March, must be paid before your SSIQA starts, and is payable irrespective of whether or not you successfully complete the SSIQA. The fee becomes due when an application to enrol for the SSIQA is submitted, and must be paid before the application is evaluated.
|What does the SSIQA entail?||The SSIQA includes online test and practical skills components for assessing your knowledge as well as your skills doing telephone and face-to-face interviews. You will be required to adhere to the SAMRA Survey Interviewers Code of Conduct throughout the process. Click here for examples of the types of activities you will be required to do and the way it should be done.|
|What is Assessment, Moderation and RPL?||Assessment refers to the process of evaluating evidence of competence against a pre-determined standard of performance to demonstrate such competence, for recognition. Competence is defined as the integration of knowledge, skills and professional approaches and conduct, to achieve defined learning or workplace performance outcomes.Moderation refers to the process of assuring the quality of assessments during the design of assessment processes, development of assessment instruments, and implementation of assessment processes, by verifying the quality of assessment design, instruments and processes.Recognition of Prior Learning (RPL) is the principles and processes through which a person’s informal and non-formal achievement of competence (i.e. learning of knowledge, skills and professional approaches and conduct) is made observable and evaluated (i.e. mediated and assessed) for access and admission, recognition and certification, or learning and development.|
|Who are the Assessors and Moderators?||The SSIQA assessors and moderators are experienced interviewers who are qualified to evaluate evidence against the requirements of the qualification, and to evaluate assessments, respectively. Please contact the SAMRA Office for assessment and moderation specialist details.|
|What happens if I don’t meet the admission requirements for entry to the SSIQA?||If you don’t meet the admission requirements, but you have the equivalent experience and competence, including knowledge and skills, you can apply for Recognition of Prior Learning (RPL) so that you can obtain entry to the SSIQA.
|How do I report irregularities such as cheating?||Complete the Whistle-blowing Form to report any irregularities that you experience or witness during the process for entry to the SSIQA or the SSIQA process itself.
|How do I complain about the SSIQA or appeal my results?||Contact the SAMRA office for the Complaints and Appeals Procedure.|
|Where can I go to do the SSIQA?||The SSIQA is computer-based and administered online. For the online knowledge and pratical skills components, the SSIQA can be done using any computer or mobile device such as a tablet or smartphone connected to a secure, fast internet connection, and with adequate data. For this qualification, no assessment centre is required. The QCTO website lists all Accredited Assessment Centres.|
|Where can I get training as a Survey Interviewer?||The QCTO website has a list of Accredited Skills Development Providers. The QCTO have not yet accredited any Skills Development Providers for this qualification.|
|How was the qualification developed?||In 2014 SAMRA embarked on a national process to develop a qualification for Interviewers in South Africa. This process resulted not only in a SAQA registered qualification but also delivered a full curriculum and assessment specifications for training purposes. The process was funded by GfK Verein, and partially supported by DEG (https://www.deginvest.de) with funds of Germany’s Ministry for Economic Cooperation and Development. As part of this process, we consulted widely, requesting inputs from not only SAMRA members, but anyone who is involved in interviewing for market research, including social research and opinion polling. The approved curriculum and assessment specification are available here.|